We all know what it’s like to feel under appreciated in our marketing work.
We create content and launch campaigns we’re proud of, think our plate is already overflowing, and still get asks to do more—the channel we’re not on yet, the trend we’re supposedly missing, or that thing a competitor did that we apparently need to react to and copy.
Those asks can come in feeling like there’s a lack of appreciation for everything the marketing team is already doing:
The meetings you host, the social posts and blogs you publish, the sales enablement assets you create, and the care you take with the brand you steward.
It’s A LOT.
And you ask yourself: how can people focus on what you haven’t done in the face of all those things you’re already doing?
The problem? They don’t know about most of it.
Because you’re skipping out on internal marketing for your team’s work and your own work.
If you want more awareness for your marketing work — leading to everything from increased appreciation and motivation to fewer redundant marketing support requests — then stick around.
Marketing by nature is an externally-focused role.
As marketers, we’re responsible for the face of the brand and we hyper focus on what our customers and audience think about it.
We write the copy, create the imagery, and drive the tone that defines how our company and the people who work for it speak in the market.
And while we spend our days focused on those external conversations, it’s easy to forget about how important it is to prioritize internal conversations.
Things like:
That set of activities are examples of what I like to call “internal marketing.”
When I say internal marketing, I’m not referring to internal communications in the traditional sense—that is, the dedicated marketing and communications function focused on keeping employees informed about key company news and updates.
Instead, I’m talking about communication from the marketing team to the rest of the organization, aimed at keeping everyone aware of the marketing department’s priorities, initiatives, and impact.
Internal marketing can be considered a subset of internal comms overall, but it serves a distinct purpose and doesn’t necessarily get managed by the internal comms team (although they may play a key role and be a partner).
Now that we’re good on definitions, let’s talk about why you should care about this marketing-issued form of internal comms in the first place.
The kind of internal marketing I’m talking about here takes… marketing work. Just what you needed more of, right?
But it’s worth it. And here’s why.
Internal marketing delivers two major benefits:
Chief Marketing Officer Jillian Puente recently summed this up well on LinkedIn. She talked about how often marketers face the challenge of people thinking they could do our jobs themselves or that we have room for improvement and more output. Her advice?
Bring stakeholders into your process early and often. The more they see how the sausage gets made (I hate this phrase, is there a better one?), the more they’ll respect the work. Over-inclusion beats under-appreciation. — Chief Marketing Officer Jillian Puente
In the context of internal marketing, that doesn’t mean inviting people into the process itself. Although that’s valuable, too.
It means telling the story of your work.
Giving people a clear view of what marketing is doing, what’s already been delivered, and what’s coming next.
That kind of visibility earns trust, reduces unnecessary asks, and shifts the narrative from “what’s marketing missing?” to “look at everything marketing already IS doing.”
I’m sure all of that sounds great in theory.
That is, until you’re staring down your calendar wondering where it fits.
When your plate is already full of externally facing priorities, adding “marketing for your marketing” can feel like a luxury, not a necessity.
But it doesn’t have to be ultra time-consuming or complicated. Internal marketing can be tailored to your company size, team structure, and available resources.
If you’re at a smaller company without dedicated internal comms or enablement, that’s okay. You can still make a big impact with lightweight updates. Things like curating your most-used content, sharing top FAQs, or linking to new pitch decks and messaging docs.
When I was head of marketing at a startup with a lean team, we issued a scrappy, but consistent calendar of Slack channel updates.
We’d link to the latest press releases, blog posts, LinkedIn posts, and sales assets. And where relevant we’d pair those links with an insider POV on why we were messaging a certain way, the external narratives we were connecting our brand to, and where we were headed next.
It wasn’t perfect, but it helped us maintain an internal voice to match the external one we were shaping. And it worked wonders for increasing awareness and appreciation for our team’s body of work.
At larger companies, internal marketing tends to be more structured. You might run your own newsletter and also contribute to broader internal comms channels — like company-wide updates or department all-hands.
For example, at the bigger tech company I work for:
It’s about finding the right mix of owned and borrowed forums to keep your work visible.
Now that I’ve transitioned into a larger organization, my approach to internal marketing has evolved to match the scale and structure of the company.
And I’ve done that by balancing owned forums where I can keep my scrappy approach, while also leveraging the internal comms processes that are typical at a larger company.
I work in product marketing and issue my own bi-weekly internal newsletter focused on my AI product marketing team’s latest work and priorities.
The distribution list includes executive stakeholders and peers from departments like product, sales, and other marketing teams.
My goal with this newsletter is twofold:
In my view, the more our colleagues are aware of what we’re creating and why, the better they can use those resources in their own work.
It also increases the likelihood that support requests take into account what already exists — our current body of work, available assets, and team priorities.
In addition to owning our own newsletter, we also tap into existing internal communications channels to amplify our reach.
For example, we:
It’s a combination of owning our own forum and being opportunistic about showing up in others.
And it’s made a noticeable difference in awareness, alignment, and respect for the work our team delivers.
As you look to implement some internal marketing for your team, it doesn’t need to be overwhelming.
There’s a ton of value in starting small, staying consistent, and building from there.
To get started, here are a few of my favorite internal marketing tactics you can adopt:
Better is the enemy of good here and consistency is the most important thing.
Find 1–2 of these that work for you and start there. Then build toward more dedicated, recurring forums as you get traction or see the need.
Internal marketing doesn’t have to be complicated to make a difference.
What matters is consistently making your team’s work visible. And in turn, helping your entire organization stay better informed, aligned, and equipped.
Because the truth is: people can’t appreciate work they don’t see. The more your work shows up, the more others will show up for you.
Over time, that visibility changes everything: how marketing is perceived, how your work is used, and how much impact you can make.
As marketers, we know better than anyone that people aren’t going to tell your story for you. You have to tell it yourself — and help others to tell it with you.
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